Birth certificates, copies of ID cards, certificates of residence and employment. You no longer need all of this to enrol your children in kindergarten. Instead of waiting in front of the counter and worrying about missing papers, parents now enrol their children in kindergartens via smartphones or computers in five minutes.

Very important information for parents is that, as always, the enrolment period will be open for more than a month, and the application will be exclusively online as before. “It is simple to apply, no documentation is required, and we are always available to those who need help in applying”, said Slavko Gak, Secretary of the Secretariat for Education and Child Protection, for “Beograd na Blic”.

Evrtić (E-kindergarten) is an electronic service for citizens that has all kindergartens in Serbia networked in its register, including preschools, nurseries and day care centres. All current enrolment competitions are visible in real time on the eGovernment portal in the eVrtić section. The conditions for accessing e-services is registration on the portal e-uprava, with a username and password. Since all registers and databases of personal documents are also linked, obtaining personal documents is not necessary. The accuracy of the entered data, such as the employment status, is automatically checked and displayed after filling out and submitting the application.

Serbia continues to develop e-services, and the current level of local development is rated as moderately developed with 40 percent fulfilment of the criteria of the Local eGovernment Index (LEI). The level of citizens’ awareness of the advantages of electronic services is increasing, so there are more and more active accounts (eCitizens) and interactions on the eGovernment portal. Here is the current status from the eGovernment website: 1.863.570 eCitizens, 7.869.985 total paid transactions – ePlati (ePay) system, 266.732 submitted applications for enrolment of children in kindergarten through the eGovernment Portal.

Slavko Gak emphasized that the exact number of vacant places in institutions will be known before the competition, when data on the number of available capacities in more than 300 kindergartens in Belgrade is collected.

“What is certain is that we will start the new working year in September with about 1,000 more places, since three new kindergartens have been opened since last September (in Vračar, in Obrenovac and in Čukarica), and that additional three kindergartens will start working by next September (Filmski grad, Zemun, Zuce), while the construction of several more kindergartens has started,” said Slavko Gak.

If you find that your place is not on the list during application, it means that the competition for your municipality has not started yet. You should follow the website of your preschool institution or the official website of your municipality, where you will be informed when the competition starts. Other information specific to individual institutions is available on the websites of preschool institutions.

European countries are constantly investing in the digitization and improvement of electronic services. In the United Nations (UN) review for 2022, Denmark ranks highest in the development of e-services. The European Commission also recognized Denmark as an EU country that stands out for the development of electronic services and digitalization of the public sector. With the help of one personal digital key, Danish citizens can access over a hundred different public services, from kindergartens to electronic banking.

The European Union helps Serbia through the development of electronic portals and services that are at the basis of the efficient functioning of public administration. The EU helped in the establishment of eGovernment by creating institutional prerequisites, donating equipment, creating centralized registers of databases and developing the eUprava portal itself. Only for the development of the Public procurement Portal, the EU provided 3.2 million euros in grants.


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No queues for personal documents

Evaluation of the work of public administration

Expertise and efficiency are valued

More than 140 Serbian municipalities participated in one or more EU projects supporting the development of local administration services.

The European Union’s support for the reform of public administration in Serbia is worth over EUR 200 million, from 2000 until today. Funds intended for public administration are used for the professionalization of administration, the development of electronic services, the management of public finances and the improvement of the work of local self-governments and independent institutions.

Public administration reform is one of the most important elements of Serbia’s EU accession process, and in 2014 it was also put on the forefront of the negotiations. A modern and professional public administration is a key element for every EU member state in order to effectively implement laws and manage EU fund transparently.

More information about EU support for the Public Administration Reform in Serbia.